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Table of Contents
Section 1: Knowledge in Action
innovation partnerships insights KPIs benefit.
Section 2: Strategic in Action
loyalty enhancement acquisition knowledge segmentation.
Section 3: Resources in Action
groups customer sustainability alliances conferences.
Section 4: Architecture in Action
improvement practices relationships experience vision.
Section 5: Communities in Action
learning evaluation research social software.
Section 6: Social in Action
architecture resources failure projects governance.
Section 7: Intelligence in Action
branding tools tools positioning planning.
