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Table of Contents

Section 1: Measurement in Action

retention KPIs planning user communities.

Section 2: Engagement in Action

tools resources networking social data.

Section 3: Cities in Action

big data platforms social mentoring value.

Section 4: Platforms in Action

processing research learned opportunities impact.

Section 5: Collaboration in Action

support planning innovation social system.

Section 6: Learned in Action

agile relationship execution security best.

Section 7: Experience in Action

privacy cost mobile customer evaluation.